Emma Quebec

1. Introduction

Welcome to Emma Quebec. By using our website and/or placing an order, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully before making a purchase.

If you do not agree with any part of these terms, please refrain from using our website.

2. General Information

Emma Quebec is a boutique online store offering linen clothing and accessories for women. All content on this website, including text, images, designs, and products, is the intellectual property of Emma Quebec.

Email for inquiries: contact@emmaquebec.com

3. Placing an Order

When placing an order on our website:

You confirm that you are legally capable of entering into a binding contract
All information provided must be accurate and complete
Orders are subject to availability

By placing an order, you acknowledge that you have read, understood, and agreed to all our policies, including Terms & Conditions, Return & Refund Policy, Shipping Policy, and Privacy Policy.

Emma Quebec reserves the right to refuse, cancel, or limit any order at its sole discretion.

4. Payment

All payments are processed securely through our SSL-encrypted system such as credit cards and debit cards, or other recognized services.

You agree to pay all charges associated with your order. Prices are listed in the currency displayed on the website and include applicable taxes.

Emma Quebec reserves the right to cancel or refuse any order if payment cannot be processed or if fraudulent activity is suspected.

5. Shipping & Delivery

Shipping is provided according to our Shipping Policy. Estimated delivery times, shipping costs, and responsibilities are outlined there.

Emma Quebec utilizes a network of international fulfillment partners and logistics providers to process and deliver customer orders.

Delivery times are estimates only and are not guaranteed.

Customers are responsible for providing accurate and complete shipping information at checkout. Emma Quebec is not responsible for delays, failed deliveries, additional shipping costs, or returned packages resulting from incorrect or incomplete address information provided by the customer.

Emma Quebec is not responsible for delays caused by customs authorities, postal services, shipping carriers, weather conditions, public holidays, or other circumstances beyond our reasonable control.

Orders delivered to the address provided at checkout are considered successfully fulfilled.

Orders that are refused, unclaimed, or returned by the carrier may be subject to administrative, shipping, handling, customs, and processing fees, which may be deducted from any applicable refund.

Delivery confirmation provided by the shipping carrier shall be considered proof of delivery.

6. Returns & Refunds

Returns and refunds are handled according to our Return & Refund Policy. Please ensure you review it carefully before making a purchase.

7. Product Information

We make every effort to ensure that product descriptions, images, sizing information, and pricing are accurate.

However:

• Actual colors may vary due to monitor and device settings

• Measurements and sizing information are provided as a guide only

• Minor variations in size, color, texture, or appearance may occur

Customers are responsible for reviewing product descriptions, sizing information, and measurements before placing an order.

Variations in fit, personal preference, body shape, or sizing expectations do not constitute a product defect.

Emma Quebec reserves the right to correct typographical errors, inaccuracies, or omissions and to update product information at any time without prior notice.

8. Intellectual Property

All content on the Emma Quebec website, including text, images, logos, and designs, is the property of Emma Quebec. You may not reproduce, distribute, or use any materials for commercial purposes without our written consent.

9. Limitation of Liability

Emma Quebec is not liable for any indirect, incidental, or consequential damages arising from the use of the website or products purchased.

Our liability for any claim related to products purchased is limited to the purchase price of the product in question.

10. Payment Disputes & Chargebacks

If you experience an issue with your order, we encourage you to contact our customer support team before initiating a payment dispute or chargeback.

In the event of a payment dispute or chargeback, Emma Quebec reserves the right to provide relevant documentation to the payment provider, including but not limited to:

• Order confirmations

• Tracking information

• Delivery confirmations

• Customer correspondence

• Return records

• Submitted photographs, videos, or supporting evidence

• Policy acknowledgements made at checkout

Fraudulent, abusive, or repeated chargebacks may result in the refusal of future orders.

11. Privacy

Your personal data is handled according to our Privacy Policy. By using our website or purchasing from us, you consent to our collection, storage, and use of your data as described in that policy.

12. Force Majeure

Emma Quebec shall not be liable for any delay or failure to perform its obligations where such delay or failure results from events beyond its reasonable control, including but not limited to natural disasters, transportation disruptions, customs delays, labor disputes, government actions, internet outages, carrier-related issues, or other unforeseen circumstances.

13. Governing Law

These Terms & Conditions shall be governed by the laws of Canada. Any disputes arising from the use of this website or purchases made are subject to the jurisdiction of the relevant courts.

14. Changes to Terms & Conditions

Emma Quebec reserves the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting to the website.

Your continued use of the website constitutes acceptance of any updated terms.

15. Contact

For questions or concerns regarding these Terms & Conditions, please contact:

Email: contact@emmaquebec.com

We are always happy to assist you.